Coming March 17, 2026

About Benjamin Granger, PhD

Dr. Benjamin Granger is Chief Workplace Psychologist at Qualtrics. He's spent over 15 years building, running, and optimizing Experience Management (XM) programs across hundreds of global organizations, including numerous Fortune 500 companies.

Ben leverages original research to offer insights into macro workplace trends, employee and customer experience, and the future of how we work. His research has been published in academic and practitioner forums, including CNBC, Forbes, Reworked, T+D, the Journal of Business and Psychology, and the International Journal of Training & Development.

Ben is an internationally recognized thought leader and speaker and has keynoted numerous international conferences and global industry events. His work has been featured in major media outlets such as ABC News, Business Insider, Bloomberg, CBS News, Diginomica, Fast Company, Fortune, The New York Times, and The Wall Street Journal.

Ben earned his Bachelor's in Psychology from the University of Louisiana (Geaux Ragin' Cajuns!) and his Doctorate in Industrial Organizational Psychology from the University of South Florida.

100+

15+

Years of Experience

Academic & Professional Articles

Expertise

Applying the Science of Organizational Psychology to the Workplace

Organizational Leadership

Research- and experience-based leadership principles that drive business performance.

Experience Management (XM)

Insights into the future of work and how people respond to rapid change and uncertainty.

The Future of Work

Best practices (and principles) for measuring and designing exceptional employee and customer experiences.

Let's Connect

Book Ben to speak at an upcoming event or explore collaborations